Legal

Terms of Service

Last updated: March 2026  ·  Effective immediately upon registration

By creating an account or using the IndiEleven platform, you agree to these Terms of Service. Please read them carefully before using any of our services.

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of IndiEleven ("we", "us", "our"), including the platform available at console.indieleven.com/app/, all APIs, SDKs, and related services (collectively, the "Service"). By registering for an account or using the Service, you agree to be bound by these Terms.

If you do not agree to these Terms, you must not use the Service.

2. Description of Service

IndiEleven provides a cloud-based game backend platform ("Platform") for indie game developers. The Platform includes the following features depending on your subscription plan:

3. Account Registration

To use the Service, you must register for a developer account by providing a valid email address, username, and password. You are responsible for:

You must verify your email address to activate your account. Unverified accounts may be deleted after 30 days.

4. Free Trial

New accounts receive a 60-day free trial with the following limitations:

No credit card is required to start the free trial. At the end of the trial period, access to paid features will be suspended unless a paid subscription is activated. Data is retained for 30 days after trial expiry before deletion.

5. Subscription Plans and Billing

After the free trial, continued use of the Platform requires a paid subscription. Current plans are:

Subscriptions are billed monthly via PayPal recurring subscriptions. By subscribing, you authorize IndiEleven to charge your PayPal account on a recurring monthly basis until you cancel.

Prices are in USD and subject to change with 30 days' notice. You will be notified by email before any price change takes effect.

6. Cancellation and Refunds

You may cancel your subscription at any time through your PayPal account or by contacting support. Upon cancellation:

We do not offer refunds for subscription fees already charged, except where required by applicable law.

7. Usage Limits and Fair Use

Each subscription plan includes defined limits for MAU, storage, and leaderboards. If your game exceeds the limits of your current plan, we will notify you by email. Continued excess use may result in throttling or temporary suspension of service until you upgrade your plan.

You may not use the Service to artificially inflate MAU counts or circumvent plan limits.

8. API Keys and SDKs

Upon creating a game project, you will receive an API key. You are responsible for keeping your API key secure. You must not:

We reserve the right to revoke API keys that are misused or involved in abusive activity.

9. Acceptable Use

You agree not to use the Service to:

10. Data Ownership

You retain full ownership of your game data and your players' data stored on our Platform. You grant IndiEleven a limited license to store, process, and transmit this data solely for the purpose of providing the Service to you.

We do not sell your data or your players' data to third parties. See our Privacy Policy for full details.

11. Service Availability

We strive to maintain high availability of the Platform, powered by Nakama and hosted on dedicated infrastructure. However, we do not guarantee 100% uptime. Scheduled maintenance will be communicated in advance when possible.

We are not liable for losses caused by service interruptions beyond our reasonable control.

12. Intellectual Property

The IndiEleven name, logo, platform, and all associated SDKs and documentation are the intellectual property of IndiEleven. You may not copy, modify, or distribute our platform code or branding without express written permission.

Our SDKs are provided for use in your games. You may include them in your projects subject to these Terms.

13. Termination

We reserve the right to suspend or terminate your account at any time if you violate these Terms, engage in abusive behavior, or fail to pay subscription fees. You may terminate your account at any time by contacting support or canceling through PayPal.

Upon termination, your data will be deleted within 30 days.

14. Limitation of Liability

To the maximum extent permitted by law, IndiEleven shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of or inability to use the Service, including but not limited to loss of revenue, loss of data, or loss of players.

Our total liability to you shall not exceed the amount you paid us in the 3 months preceding the claim.

15. Changes to These Terms

We may update these Terms from time to time. We will notify you by email at least 14 days before any material changes take effect. Continued use of the Service after that date constitutes acceptance of the updated Terms.

16. Contact

If you have any questions about these Terms, please contact us via Telegram: @freddydeveloper